Contact

Contact us by phone on 01358 725477 or 07887 902449
or use the Contact Form.

Full Terms & Conditions of Trading

 

1. Agreed Fees & Payment Terms

All fees for entertainment services will be agreed between the client and Exclusive Entertainments in advance of the function date and will be confirmed in writing.  The agreed fee is to be paid on or before the particular function date. A deposit may be required to confirm a booking, and this deposit is non-refundable in the event of cancellation. If a deposit is required to confirm a verbal booking, it must be paid within 28 days otherwise the date will be released. Fees can either be paid by cheque (made payable to Exclusive Entertainments) or by cash.  For block bookings (2 or more functions) credit terms can be agreed, these being advised in writing by Exclusive Entertainments when bookings are made.  Invoices are due for immediate payment; any amount outstanding after 28 days of the invoice date will be subject to a 5% interest charge per month outstanding.

2. Requests & Play Lists

For functions in which a disco service is required, requests will be catered for during the function.  No guarantee of playing particular requests can be offered, however, unless a play list is provided with a weeks notice from the function date.

3. Venues & Set Up

All equipment required to perform a particular booking will be provided by Exclusive Entertainments and will be set up at the chosen venue with a minimum of 1 hours notice before the start time of the function.  Where access to the venue is prevented until the start time of the function, equipment will be set up within 20 minutes.

4. Health & Safety

All equipment required to perform a particular booking has been electrically tested to current industry standards, and certification to confirm this can be provided upon request.

5. Public Liability Insurance

Exclusive Entertainments have full Public Liability Insurance (to a limit of £10 million), and certification to confirm this can be provided upon request.

6. Disclosure Regulations

All performers used by Exclusive Entertainments are registered with Disclosure Scotland under current Scottish Executive legislation.  A Disclosure Certificate will be provided upon request.

7. Quiz Nights

For functions in which a Quiz is required, all quiz answers will be researched in advance of the function.  Should a challenge to any answer be made however, Exclusive Entertainments will endeavour to provide the client with the source of the question and answer, but no guarantees can be given regarding this.

8. Booking Times

The agreed times for any particular function will be advised in writing by Exclusive Entertainments after verbal agreement with the client along with the agreed fee (see clause 1, above).  For services provided out with the agreed times an additional charge will be due from the client.

9. Cancellation

In the unfortunate event of cancellation by the client, the cancellation must be advised in writing to Exclusive Entertainments.  No cancellation fee will be due if a booking is cancelled with over 2 months notice, however, if cancelled within 2 months of the function date the client will be liable for a 50% cancellation fee.  Furthermore, if a booking is cancelled within a fortnight of the booking date, the client will be liable for the full fee as agreed.